A Frog in the Salad
Two years ago, we did a podcast on a dining experience Stephen Dubner had at Le Pain Quotidien. The podcast was called “Mouse in the Salad,” so you can probably guess what happened. And it looks like animals in salads are all the rage lately — The Atlantic Wire reports that a Wall Street Journal editor recently found a frog in her Pret A Manger nicoise salad. The reason given by Pret was similar to the one given by Le Pain Quotidien CEO Vincent Herbert in our podcast: it’s organic. From WSJ.com:
Ellen Roggemann, vice president of brand marketing for the company in the U.S., said that Pret A Manger’s goal of selling “handmade natural food,” often made from organic ingredients, could be partially to blame for the frog in the salad.
“We don’t use any pesticides with our greens and they go through multiple washing cycles,” she said. “An unfortunate piece of organic matter has made its way through,” she added.
In our podcast, Dubner’s friend James Altucher had an interesting perspective on how things like this happen:
ALTUCHER: This is a growth issue, because too many things went wrong. So, each one thing has a low probability. So a mouse gets into an open salad bag that happens to be lying around. That’s inappropriate. The mouse dies there. So, I don’t know, was it there overnight? The guy takes his hand in and puts it in a bowl and didn’t see the mouse. The waitress or waiter brings the mouse over and didn’t notice it. So, four or five things went wrong. Maybe the salad was delivered with the mouse in it to the store to begin with? So, we don’t know where it went wrong. This is a typical thing that could happen, not this exact thing, but this aspect of things breaking down, multiple things breaking down happens when you’re doing that regional-to-national surge of a business.
The Wall Street Journal editor was compensated with a refund and a free lunch voucher. Whether she’ll return and use that free voucher is another question altogether.
(HT: Chris Neary)