Our recent podcast “The Dilbert Index” looked at offbeat ways to measure employee morale. Damon Beaven, a blog reader we interviewed, noted that a lot of Dilbert comics in cubicles tends to correlate with lower morale. “A lot of Dilbert comics seems to be a passive-aggressive way of an employee complaining,” he observes.
In our recent podcast called “The Dilbert Index,” we explored the idea of workplace morale. A recent study by Eric Gilbert, “Phrases That Signal Workplace Hierarchy,” provides an interesting window into who says what within firms, and why. From the abstract:
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Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email’s recipient. Using the Enron corpus as a dataset, we perform a close study of the words and phrases people send to those above them in the corporate hierarchy versus those at the same level or lower.