Probably Not the Way to Run a Restaurant
I happened to be driving by an A&W restaurant the other day. I also happened to be thirsty. So I stopped in to order a frosty mug of root beer.
“We’re out of root beer,” the worker told me.
How can A&W run out of root beer? It doesn’t seem like the inventory costs associated with keeping a small buffer stock of your marquee product are very large. You might think that the first rule at A&W would be to always have root beer.
In defense of the restaurant, it was 11 am and the store had just opened. Perhaps the new shipment of root beer had gotten unexpectedly delayed and was arriving any minute.
Two days later, I once again found myself thirsty as I was driving by this same A&W. So I stopped in to order a frosty mug of root beer.
“I’m sorry,” the worker said, “We’re out of root beer.”
I think it is no coincidence that A&W and KFC are owned by the same company.