How to Solve the "Reply-All" Problem?

(Photo: Jon Gosier)

E-mail has been around long enough for most of us to fall in love and hate and love with it at least a few times. Problems arise and are quashed, or dealt with. Innovations come along; customs evolve. But one grisly bad habit won’t go away: the “reply-all” dilemma. You know what I’m talking about. Someone sends you a group e-mail. Maybe it’s your company’s marketing boss, or the head of your bowling league, or the parent-teacher liaison in your kid’s school. And even if that e-mail was meant to be simply explanatory, or to garner responses only to the sender, inevitably a few of the people on the receiving end simply hit “reply all” and suddenly your in-box starts to fill up with a chattering storm of crap. Sure, you could mark all those senders as spam but then you might miss something important later. Sure, you could politely tell people not to use “reply-all” when it’s unnecessary but plainly they don’t think it’s unnecessary, and you’ll come off sounding like a jerk. Sure, you could just deal with it and chalk it up to a downside of a great invention. But does anyone have any better ideas?