In the face of economic pressures and customer complaints about coffee quality, Starbucks has revised its drink-making guidelines for baristas: “Starbucks baristas are being told to stop making multiple drinks at the same time and focus instead on no more than two drinks at a time-starting a second one while finishing the first,” reports The Wall Street Journal. Read More »
Continuing with my requests for famous quotations and sayings that might make it into the next edition of The Yale Book of Quotations, I’d like now to ask for memorable recent (or not-so-recent) words of wit or wisdom from business leaders. Read More »
I happened to be driving by an A&W restaurant the other day. I also happened to be thirsty. So I stopped in to order a frosty mug of root beer.
“We’re out of root beer,” the worker told me. Read More »
The determinants of one’s demand for a product are covered in every introductory economics course. Independent of prices, my income and my general preferences, I also consider the cuteness of the product’s name. Read More »
There are innumerable great examples of goods in related markets. And of complements and substitutes. (One of my favorites is the local store that sold rock music and condoms, clearly complements.) It’s harder to cook up neat examples of goods markets that are impinged upon by labor-market changes. Read More »
A Chicago company called Remote Sensing Metrics LLC has been using satellite images to track the number of cars in Wal-Mart parking lots, as a means of helping forecast earnings at the retail chain. Read More »
Here is part four of the WSHU “Better Biz” series, where Barry Nalebuff and Ian Ayres react to the challenges of specific businesses. Read More »