How to Optimize Your Apology

Season 8, Episode 9 You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science. To find out more, check out the podcasts from which this hour was drawn: “Is the Government More Entrepreneurial Than You Think?” and “How to Optimize […]

How to Optimize Your Apology (Ep. 353)

You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science.