Why Do We Complain? (NSQ Ep. 60)
Also: what do you really mean when you say you “don’t have time”?
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Relevant Research & References
Here’s where you can learn more about the people and ideas in this episode:
- Robin Kowalski, professor of psychology at Clemson University.
- Stanley Kowalski (fictional), Stella DuBois’s husband in the Pulitzer Prize-winning play A Streetcar Named Desire by Tennessee Williams (1947).
- Alan Kazdin, professor of psychology and child psychiatry at Yale University and director of the Yale Parenting Center.
- Stephen Covey (deceased), best-selling author of The 7 Habits of Highly Effective People and professor in the Huntsman School of Business at Utah State University.
- Christopher Hsee, professor of behavioral science and marketing at the University of Chicago.
- “American Time Use Survey — 2019 Results,” by the United States Department of Labor (2020).
- “Survey: Average Person Has Just 4 Hours, 26 Minutes Of Free Time Per Week!” by Ben Renner (H&R Block, 2019).
- “Average American Putting Off 14 Things on Their To-Do List,” by Tyler Schmall (SWNS Digital, 2019).
- “The Mere Urgency Effect,” by Meng Zhu, Yang Yang, and Christopher Hsee (Journal of Consumer Research, 2018).
- “The Value of Complaining,” by Hank Davis (Psychology Today, 2016).
- Complaining, Teasing, and Other Annoying Behaviors, by Robin Kowalski (2003).
- The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, by Stephen Covey (1989).
- “How Can We Get More Virtue and Less ‘Virtue Signaling’? (NSQ Ep. 17)” by No Stupid Questions (2020).
- The Eisenhower Matrix.