How Do You Handle Criticism? (NSQ Ep. 7)

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Also: is it better to send a congratulatory note to someone who deserves it or a condolence note to someone who needs it?

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Relevant References & Research

Question #1: We need critical feedback to improve, so why is it hard to hear?

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Question #2: Which is the more meaningful act — celebrating a friend’s accomplishment, or supporting them through a loss?