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Posts Tagged ‘Apologies’

What's the Point of an Apology?

In the last few years, institutions have been issuing more apologies, according to an Economist article. And lately there have been calls for quite a few more (from institutions and individuals), including Wall Street to American citizens and Bernard Madoff to the people he allegedly swindled (rather than just his co-op neighbors). But aside from emotional reparations, what’s the point . . .