Reader Tim Kelly sends in photo from a store in Lombard, Illinois:
As Tim writes:
I spotted an interesting sign while out Christmas shopping the other day. The sign stated the company’s “breakage policy,” where any broken item must be bought, but that the store will only charge half price on the broken item. The sign continued offered to repair the broken item, free of charge (I confirmed the free repairs from the shop owner, as it is not explicitly stated in the sign).
The sign was located on a mall kiosk selling Christmas ornaments. I imagine breakage is a big issue for such a shop, as their product is relatively fragile and are highly enticing to bored kids stuck Christmas shopping with their parents.
My initial instinct upon seeing the sign was that this policy seemed to be inviting people to game the system.