Should IBM Run the DMV, CIA, and TSA?
I blogged a few days ago about the sad fact that my beloved three-year-old child, a.k.a. 2687, a black IBM (Lenovo) laptop, had to be repaired. The LCD had gone dark. I tried to get it fixed locally, but none of the vendors recommended by IBM could move fast enough. Nor were any independent outfits like Geek Squad up to . . .